Industry Consumer Advisory Group (ICAG)

Description

ICAG is a standing group for CA members to examine matters related to the delivery of services to end users, including the Telecommunications Consumer Protections (TCP) Code. ICAG engages with a range of stakeholders including consumer representatives, industry regulators, the Telecommunications Industry Ombudsman (TIO) and other interested parties.

Terms of reference (Download)

Representatives

AGL, amaysim, Aussie Broadband, Circles.Life, Foxtel, Kali-Tech, King & Wood Mallesons, More, nbn,  Optus, Pivotel, Superloop, Symbio, Telstra, TPG Telecom, Twillio, Vocus and Woolworths Group.